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Terms and Conditions – Revitalise Fitness Retreat Limited


All bookings are subject to following terms which the client understands and accepts prior to booking a course and entering into a Contract with Revitalise Fitness Retreat Limited.


Definitions and interpretations:


In this Agreement, the following terms and abbreviations shall have the following meanings unless otherwise stated:


1.1. Revitalise Fitness Retreat Limited is the Services provider and is also referred to as ‘Revitalise Fitness Retreat’, ‘we’, ‘us’ or ‘our’


1.2. ‘Agreement’ refers to these Terms and Conditions


1.3. ‘Client’ means the person or company who makes a Booking with Revitalise Fitness Retreat as listed on the booking form


1.5. ‘Contract’ means the Contract between the Client and Revitalise Fitness Retreat whereby Revitalise Fitness Retreat provides the client with its Services


1.6. ‘Deposit’ means an amount of 50% of the total course fees as agreed by Revitalise Fitness Retreat and the Client


1.7. ‘Services’ means the services provided by Revitalise Fitness Retreat to the Client under the terms of this Contract


1.8. The headings contained in these Terms and Conditions are for reference purposes only and should not affect their interpretation and shall not be deemed to be any indication of the meaning of the clauses to which they relate.


2. Acceptance


2.1. Upon issue of written confirmation of the booking between Revitalise Fitness Retreat and the Client, a Contract of Services is made between both parties.


2.2. All agreements on the part of either of the parties which are made up of more than one person or entity shall be deemed as jointly and severally liable.


2.3. The Contract is subject to these booking conditions which the client has acknowledged, fully read and deemed to understand. These arrangements can only be amended in written confirmation between both parties. This excludes any verbal agreements.


3. Booking, fees and payment


3.1. A Deposit of 50% must be received and cleared in Revitalise Fitness Retreat’s bank account for a booking to be reserved. If the Client wishes to amend part of the programme this may occur further charges. The Client shall be deemed to have understood the Terms and Conditions once a booking has been made. Bookings can be made via telephone or email.


3.2. The balance of the course must be paid 8 weeks before the course start date unless otherwise agreed between both parties in writing. In the event the Client does not pay the balance within this time, the booking will be deemed cancelled and the course place re-advertised.


3.3. If a booking is made within 2 weeks of the course start date, the total course fees are required.


3.4. We reserve the right to decline a booking at our discretion if we so wish.


4. Cancellations


4.1. The Client may cancel this Agreement at any time. The cancellation must be received by Revitalise Fitness Retreat in writing. They will be subject to the following cancellation charges:


4.1.1. If the cancellation is received more than 5 weeks in advance, 50% of the total course fee is retained


4.1.2. If the cancellation is received more than 3 weeks in advance, 75% of the total course fee is retained


4.1.3. If the cancellation is received 2 weeks or less in advance, 100% of the total course fee is retained


4.1.4. If the Client does not attend the course there will be no refund.


4.1.5. However, every effort will be made by Revitalise Fitness Retreat to book the Client onto a course at a later date at a discounted rate.


5. Cancellations by Revitalise Fitness Retreat


5.1. Revitalise Fitness Retreat will always endeavour to ensure courses are run on the date specified. However we reserve the right to cancel bookings in certain circumstances and if this happens, the Client will be offered an alternative date.





6. Force Majeure


6.1. Both parties shall be released from their respective obligations in the event of national emergency, war, riot, Act of God, civil commotion, malicious damage, flood, storm, fire, adverse weather, failure of utility services or transport network, default of any supplier or subcontractor, industrial dispute or strike, or any other act, omission, event or accident beyond the control of Revitalise Fitness Retreat or the Client.


7. Responsibilities of the Client


7.1. Transfers to and from the course location are not included unless otherwise stated by Revitalise Fitness Retreat.


7.2. The Client is responsible for his own personal clothing, footwear, toiletries and medical items. A recommended kit list will be provided to the Client prior to the course but is not a final and exhaustive list.


7.3. The client must inform Revitalise Fitness Retreat in writing (prior to the start of the course) of any health, mental or personal issues that may affect their performance on the course, may make them unsuitable to participate in the Services or activities provided or cause medical problems, injuries or fatalities to themselves or others. Failure to disclose such information may result in Revitalise Fitness Retreat terminating the Client’s Contract on the course without refund. If Revitalise Fitness Retreat has reason to believe a Client’s health or personal safety, or that of other Clients on the course, is at risk we may terminate the Contract immediately without refund.


7.4. The Client is to fully abide by any rules or instructions by Revitalise Fitness Retreat, the Directors and contractors with regards to safety or proper practice.


7.5. The Client understands that any activity or service provided by Revitalise Fitness Retreat involves a certain level of risk and could result in injury or even fatality.


7.6. It is recommended that all Clients have personal accident and cancellation insurance prior to attending the course.


8. Services


8.1. Revitalise Fitness Retreat reserves the right to amend the content of Services it provides at any time without notice to the Client due to factors including, but not limited to, the Client’s physical fitness, the weather or qualifications and experience of the Clients and the staff employed or hired by Revitalise Fitness Retreat.


8.2. Revitalise Fitness Retreat makes every effort possible to accurately reflect its Services on our website and any related marketing materials, however, at times it may be necessary for us to amend any part of the course or Services provided.


8.3. If the Client chooses not to participate or accept any or part of the Services or activities provided by Revitalise Fitness Retreat, we are not obliged to offer any suitable alternative and the Client will not be entitled to a refund.


8.4. If the Client causes danger or damage to any person, or threatens the wellbeing, safety and health of any other Client, employee or property, Revitalise Fitness Retreat and any of its suppliers may at their discretion have the Client immediately removed from the property without refund. Revitalise Fitness Retreat will have no liability to the Client in such circumstances and will not be liable for any costs incurred.


9. Amendments


9.1. Revitalise Fitness Retreat reserves the right to change any price or other particulars of the Services provided to the Client. The course manager or contractor may also amend certain activities if needed.


9.2. If there is a significant change in the course content such as the course location or programme of activities, Revitalise Fitness Retreat will endeavour to notify the client forthwith although this is not an obligation. Revitalise Fitness Retreat shall seek to offer the client arrangements as close to the original as is reasonably possible in the circumstances, an alternative date or a pro-rata refund based on Services amended.


9.3. It is not possible to transfer this Contract to another Client without prior written permission to Revitalise Fitness Retreat.


10. Complaints


10.1. If there is a problem during the course or with the Services provided, the client must report it in the first instance to the course manager or leader. If the problem remains unresolved then the issue should be reported immediately to Revitalise Fitness Retreat so all efforts can be made to resolve the problem efficiently. In the unlikely event that the problem still cannot be resolved and the Client wishes to make an official complaint then Revitalise Fitness Retreat must be notified in writing within 14 days after the Services have been provided. If this is not adhered to the Client will be unable to take further action against Revitalise Fitness Retreat.


11. Liability


11.1. Revitalise Fitness Retreat, nor any of its associated directors, employees or contractors, shall not be liable for the death, injury, loss or damage to the Client or the Client’s property. This does not exclude or limit liability to you for injury or death resulting from our negligence or that of our employees.


11.2. None of the exclusions and limitations in these conditions are intended to limit any rights the Client may have under statute or common law.


12. Media


12.1. Revitalise Fitness Retreat reserve the right to take any photos, recordings or testimonials of Clients during activities of Services provided. All associated rights shall be solely owned by Revitalise Fitness Retreat and may be used on its website, marketing and promotional materials.


12.2. The Client shall not produce written, taped or photographic content or commentary without prior permission in writing to Revitalise Fitness Retreat.


13. Confidentiality


13.1. The Client shall not use information gathered from Revitalise Fitness Retreat for commercial or financial use, either during or after the Services provided.


14. Copyright


14.1. Revitalise Fitness Retreat reserves all copyright in connection with Revitalise Fitness Retreat. Revitalise Fitness Retreat reserves the right to take such actions as may be deemed appropriate to prevent copyrighting.


15. Proper law and jurisdiction


15.1. This Agreement shall be governed and construed in accordance with English and Welsh law.


15.2. Any proceedings arising from this Agreement may be brought to court in English or Welsh jurisdiction. This shall not limit Revitalise Fitness Retreat to commence any proceedings in any other jurisdiction it considers appropriate.